Ebay's new buyer protection scam

[wayne15071965]

So I have been a seller on and off her since June 2001, Over the years I have sent items recorded delivery that either never turn up , or arrive with no notification of delivery.  Now someone wants to charge a buyer a fee for safe delivery, when they would have been charged that in the P&P cost.  Frankly it sounds more like a scam than customer service and Ebay are also trying to force us to use their shipping option, So much for free enterprise, sound like trying to get the monopoly on delivery as well.  As for hanging on the sellers cash til 2 days after delivery, really so post office goes on strike and you don't get paid, Think I may start looking to leave. So much for eBay's loyalty to us .

[kath3735_wxmjn]

same here,  just received my new pension letter half an hour ago with the massive rise!!   Not sure how RR thinks that it compensates in any way for the loss of the WFP!  I also have two small work pensions which means i pay tax (not complaining about that it is what it is)  I just get riled when everyone seems to think that pensioners get everything free.  I gave my NI number a few days ago as well, just have to wait and see what the tax man does if anything. 

[kath3735_wxmjn]

mere youngsters then...  i am 1952!

[jckl1957]

I had a massive argument with a friend who said I was 'lucky' that both my husband and I had private pensions.

Lucky???  No.

Sensible, thrifty, hardworking and, every penny I get paid, I had to pay money in for while I worked, very hard. for 50 years.

[andha-21]

@kath3735_wxmjn 

This is beginning to look similar to that

"pfft, that's nothing, when I was a lad we lived at the bottom of a lake, we couldn't even afford a box" type scenarios 

[kath3735_wxmjn]

now you are being modest!  You certainly come over as knowing what you are talking about etc and use reasoned thinking in your comments unlike some of the people on here who just continually feel badly done by.   You are probably like my sister as well, always try to see the good side to things/people rather than be cynical like myself.    There will be some innocents on here but i think most know full well what they are doing and what they should be doing.  It is just difficult to decide which is which sometimes.

[kath3735_wxmjn]

you do not want to get me going there - dad a farm worker in the days when they were one of the worst paid, mum of course did not work (until i was 11) and we lived in  a church house for the poor!   What made it worse was that dad obviously had PTSD from the war years (obviously not called that) and worked when he felt like it!.   So maybe not bottom of the lake but pretty close, still we all managed to survive and thrive.  All have had good jobs and own our homes etc.  You see, you got me started....

[newsgood2]

Personally I feel it may be more about the way eBay is set up now, and whether they will dob anyone into the Inland Revenue as, the digitalisation of everything ties everything up in terms of scrutiny. Of course, if  sellers are above board then their tax affairs will be sound.

I was a private member from 21 years or more and then quickly took up a business account as, it was 8.5% selling fee as opposed to 10% and there were other benefits from using a business account. More recently eBay levelled it. Now I have a private sellers account as well as this one. I keep this one to illustrate my track record, but have never sold as a business as such and have always mainly bought on eBay.

After eBay decided that they would attract more business for business sellers by not charging private members fees because it would generate more visitors to the eBay site I thought, well I'm not sure if it will work but, I'll move to a private account to save any fees.

[jckl1957]

Ebay won't 'dob' anybody in to HMRC.

What they will do, as they are legally obliged to now, is send details to HMRC of any seller who sold more than 30 items, or items to the value of about £1700, last year (January to December 2024).  This is irrespective of your account status.  They asked for my NI Number last week and I will be able to access and check the information passed on when my Digital Sales Report becomes available.

[originsreborn]

"This is irrespective of your account status"

I think that's the golden line right there.

[newsgood2]

If everyone read all the notes that all companies trot out in reams all the time we would all be 500 years old by the time we had read them. The digital age has just made everyone be stuck looking at screens instead of living life.  We communicate less that we ever have and spend a lot of time verifying and agreeing with this, that and the other.  If some companies were not so greed orientated we would not need all of the excess changes all the time.  It's always the same. It reminds me of Sir Walter Scott's poem The Lady of the Lake,   "O, what a tangled web we weave, when first we practice to deceive!"

[newsgood2]

All I know is that  this thread topic has attracted more comments than I've ever seen before in the community or, maybe I am imagining it.

[lucy_farmer]

'.......more about the way eBay is set up now, and whether they will dob anyone into the Inland Revenue as, the digitalisation of everything ties everything up in terms of scrutiny.......'

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I don't believe ebay want to be bothered 'dobbing' anybody in to HMRC. I think If they could ignore this whole thing, they would....

I'm not even sure that HMRC are looking forward to the enormous pile of work that all this will bring on.

It's the idea of neither of these organisations: it's an western-world wide program by the OECD to try and clamp down on online money-laudering.

(I'm not saying that the govts of all the OECD countries won't enjoy having a closer look at a lot of previously opaque bank accounts mind you...!)

[jckl1957]

I read information that is relevant to me.

I call it being well-informed.

[stevek1200lt]

Wow…..

Sent from Outlook for iOS<>

[make-my-day-357]

Why I think this Buyer Protection Fee that's added for the buyer to pay is a CON !!

I can not see that it is necessary for the reasons ebay state because . . . . . . .

I have been selling on here for years now and the buyer has always been ebays number one priority.

It has always been down to the seller to sort problems with the buyers and refund if they were unhappy in any way. Even if a buyer says they never received an item, the seller had no option but to refund. OR if a buyer was not happy in any way with an item, us sellers had to accept their side of the story and agree to refund.

I really do not understand the necessity for this so called "buyer protection fee" because the buyers were already protected; so this means it is just one big CON and a money grab by ebay - They must think that we are all stupid !!!

[jckl1957]

That comment was a direct response to this:

'If everyone read all the notes that all companies trot out in reams all the time we would all be 500 years old by the time we had read them'

Don't you read stuff that you know directly relates to you and may affect you?

I do.

[jckl1957]

OK.  Lots of other members agree with you.

[newsgood2]

When a company says that the private sellers fees are zero I take that as a statement. If they want to mess  everyone about and add fees on that are not necessary and get a lot of flack so, be it.

[stewilke]

Yes it's a complete shambles the way they have done this now it has ruined the system.. and when you get postman or ladies not doing their job properly and not putting information into their machines to say that item has been delivered rather than just push it through the letterbox then we have to wait 14 days providing the customer doesn't complain. We shouldn't have to wait 14 days when the post-person is not doing their job properly it's a shambles.. another problem attached to this if the customer notices that the post person has not done their job properly on the eBay info, they could say they haven't received it when they have which is going to cause more problems for the seller.. I tried explaining to eBay that the system they got in place is not going to work it's unfair system but they wouldn't listen.. I've been selling on eBay since 2015. But now I'm strongly giving it big thoughts of packing it all in and knocking eBay on the head because the new system in place there's letting lots of people down big time..

It's about time eBay took notice of their customers when we tell you something's not going to work.. if someone sending item out first or second class signed for.. then that is the service we should be getting but in a lot of cases where not and it will be the person selling the item that will lose out,, it's a disgrace..

[jckl1957]

You seem to be complaining more about Royal Mail's systems and failures than Ebay.

Hopefully, you have complained to them as well.