Ebay's new Buyers' protection fee from the 4th Feb

[rsbrickshop]

I'm a private seller. Items I sell are between £2.90 - £10. Is It just me or will ebay's new Buyers' protection fee from the 4th Feb make it near impossible to sell competitively. A few months ago Ebay got rid of Sellers' fees for private sellers, which was a welcome move. But this new change and getting rid of multi-buy discount for private sellers will make it worse than it was with the original fees.

[ett1954]

"If the seller has done a thorough job with their description, there should be no excuse for a change of mind return" - just to add to what @papso22 has stated.  When purchasing from a business seller online the buyer doesn't need to state a reason for the return of goods.  Under the 'cooling off ' period granted to a buyer in the Consumer Rights Act they have a right to return for any reason, or no reason at all, for a minimum of 14 days after receipt.

The seller does have a right to expect the buyer to pay the return costs for a change of mind return providing it is stated in their returns policy.

[gaudsman]

I totally agree.  I shall be leaving Ebay too in the near future.  Such a shame as it was a good platform to sell.