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Ebay not processing my payment despite customer having paid and collected item

I'ver been using ebay for over 15 years.

Sold an item over two weeks ago. Buyer paid immediately and collected the following day.

I still have NOT received my payment from ebay. 

There is a message saying payment is being processed for the last 10 days.

 

I have made FOUR phone calls to ebay. Each time they've given me a different reason for the delay.

 

Twice I've been passed onto more senior personnel who've told me there's a 'technical issue', and they're sealing with it

 

Twice I've raised a complaint, which has been subsequently closed

 

I still don't have my money !

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Ebay not processing my payment despite customer having paid and collected item

papso22
Experienced Mentor

You have to withdraw payments now.

 

Did the buyer give you the collection code?

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