30-05-2025 11:51 AM
Click and Drop has not receved any orders from Ebay since 20th April. Have tried all the obvious stuff: using different browsers, clearing cache and cookies, disconnecting and reconnecting the integration, setting up a completed new integration to Ebay. Nothing works.
Have tried asking Ebay for help but am still waiting for any feedback from the technicians.
I can work around but not for UK to European orders as i need the IOSS VAT PAID label that comes via Click and Drop. So i have had to exclude all European destinations which is a disaster as i sell mainly obscure foreign music CD's.
Any ideas would be so appreciated!
Solved! Go to Solution.
30-05-2025 6:26 PM
30-05-2025 4:14 PM
More than likely you need to renew your eBay token with C&D. I think it expires about once a year.
Search in their (C&D's) help pages for "eBay token", and you should get sorted. It's really simple, it that's what it is.
30-05-2025 6:26 PM
31-05-2025 10:45 AM
Many thanks for your help. Much appreciated:)