Delivery options as a seller not working

I want to use my own postage options - not allowing me to HELP please

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Re: Delivery options as a seller not working

I think the clothes category was the first category that ebay used simple delivery but I didn't know it was mandatory.

Message 21 of 42
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Re: Delivery options as a seller not working

There are definitely no ways to opt out or use custom postage, or switch to advanced on the eBay app on iPad, so it seems app users have no choice….well, actually they do, simply stop selling on eBay as it’s getting ridiculous now. I have a business account and a personal account, so for postage I use my Royal Mail account for both and cross charge the postage costs to ensure everything is correct on the business, however, now, it seems I can’t do that anymore, so effectively I will lose the benefit and ease I have been used to, just so eBay can make a few extra pennies per sale. 

if anyone knows of a way to opt out on iPad using the sell similar function, please let me know 🙏🏻

Message 22 of 42
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Re: Delivery options as a seller not working

Exactly, to be honest I think less and less people will be using Ebay in
the future, especially due to buyer protection.

Jayne
Message 23 of 42
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Re: Delivery options as a seller not working

so it is now going to be forced on all of us - this so called simple delivery. Why is ebay not listening to its customers. Why are they trying to use methods of other companies like vinted? They will force their customers to go elsewhere. 

 

J

 

Message 24 of 42
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Re: Delivery options as a seller not working

So….. received the email from eBay today stating that for private sellers, Simple Delivery will be the ONLY option for postage, with existing listings automatically converting on 7th April.

 

So, goodbye eBay for my personal account, as I have my own Royal Mail account and have no need or desire to use the system you are forcing onto sellers. 

Already, my sales have fallen by about 40% due to the badly thought out and implemented Buyer Protection Fee, so the forcing of Simple Delivery onto me is a step too far.

 

The business disruption and prevention team at eBay should be congratulated on their success.

Message 25 of 42
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Re: Delivery options as a seller not working

Shame for eBay. Private sellers just being play around with what eBay want to be.

Message 26 of 42
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Re: Delivery options as a seller not working

I’m wondering the same thing.  Given Evri and a no label Post Office.

i want to choose what I do.

payments take forever as well.

not happy 

Message 27 of 42
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Re: Delivery options as a seller not working

Me neither, eBay have chosen the most unreliable postage courier in Evri, I have always used RM Tracked 48 where my items are covered up to £150, at the moment I can still change that on my iPhone, but it messes up the description and it comes out in one long line. My iPad will only do simple delivery if that uses normal RM post I am only covered up to £20 and what about if I want to sent an expensive item special delivery, there is no option, eBay obviously do not want private sellers because they are not doing this for business sellers, also since eBay have added buyers protection fees onto my item price the whole of May I did not sell one item. This is all so messed up.

Message 28 of 42
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Re: Delivery options as a seller not working

Totally agree. I can’t be doing with Evri - the mistakes and wrong
deliveries have occurred so often. I know where I am with my local post
office or inpost if the buyer wishes it is easy as I’m near a Tesco’s
Someone said that yes I could change it but it’s not working on my phone
which is my primary eBay device.
Had email to say automatic bank payments from July. These payments were
pretty much instant in the past. EBay and banks making money in the
inbetween days?
I’ve been with eBay since nearly the beginning but am looking around where
else to sell.
Message 29 of 42
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Re: Delivery options as a seller not working

This is complete *bleep*, I sell frozen products for reptiles and dogs, delivery should be within 24 hours and I am only given the choice of simple delivery, which is 3-5 days. This is bull*bleep*, I am outraged. 

Message 30 of 42
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Re: Delivery options as a seller not working

Use my workaround, you can then choose your own courier - perishables should be able to go express due to their very nature. Another ebay male hen-up.

 https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/td-p/788244...

Message 31 of 42
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Re: Delivery options as a seller not working

Then you should register as a business, because that is what you are.

 

you can then choose your own faster postage options.

Message 32 of 42
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Re: Delivery options as a seller not working

This work around should not apply to someone selling frozen perishables - who should not be on a Private account in the first place. Just want to make sure you didn't intend to mislead or confuse.

Message 33 of 42
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Re: Delivery options as a seller not working

Yes I pay £20 a month to register a business on eBay but the problem is the
same on a private account and a business account
Message 34 of 42
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Re: Delivery options as a seller not working

That is not for me to comment on - I am not one who tries to dictate to posters as to their account status. I leave that to the keyboard warriors. I am not misleading or confusing anyone.

Message 35 of 42
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Re: Delivery options as a seller not working

'Yes I pay £20 a month to register a business on eBay but the problem is the
same on a private account and a business account'

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How? Business accounts don't have to deal with S.D.....

 

Do you mean you've got a 'shop'?  (on a private account)

 

Message 36 of 42
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Re: Delivery options as a seller not working

Paying for a shopfront is not the same as having a business account.if you upgrade to a business account (which with what you are selling you need to do) then you will not have to do simple delivery.

 

You should however be aware of the differing fee structure for business sellers

Message 37 of 42
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Re: Delivery options as a seller not working

Educate in this case, as they seem genuinely unaware

Message 38 of 42
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Re: Delivery options as a seller not working

As I said - I leave that to the keyboard warriors and take no part in it.

Message 39 of 42
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Re: Delivery options as a seller not working

'Educate in this case, as they seem genuinely unaware'

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A lot of people *would* think that having a 'shop' and being offered stuff like 'out of stock' options/multi-listings etc,  is enough to make it obvious they are a business.

The words 'shop' and 'business' are almost interchangable in the non-ebay real world...

 

Ebay has to share a little bit of the responsibility when sellers get it wrong.

They're not all  'evil tax-dodgers' : I believe some of them are genuinely confused.

Message 40 of 42
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