08-03-2025 1:49 PM
I mainly sell stamps from my collections built up over 50 years. A great many of my lots are only £1. I charge 99p p&p. With the new buyer protection that £1 stamp is far less attractive as it’s going cost almost £3 all in. My sales have dropped off sharply in the last couple of weeks.
I obviously offer combined postage but what happens with the buyer protection fee? If someone buys for example 10 lots the post is still 99p but is the bpf 4% of the total plus 75p or is it charged on every item?
08-03-2025 1:58 PM - edited 08-03-2025 1:59 PM
The invoice system is down/switched off so your only options for combined are;
1) partially refunding post sale on individual sales each with their own BPF fees.
2) cancelling orders and relisting everything they want together. So one 75p fee and 4% on everything.
08-03-2025 2:47 PM
08-03-2025 3:31 PM
I have been explaining to my buyers since before it all started but it's pointless. I offer discount but then they will want more when they see that fee at checkout. Maybe if it was clearly shown on the listings it would help but they are determined to hide it. I have sold a handful in the last 2 weeks only to people that have bought previously and won't be listing new items and when SD is mandatory i will cancel the lot. There is a site where the buyer pays nothing and i am listing there now and no doubt many more people will be soon
08-03-2025 6:47 PM
In the @bailey2agd example, if a customer buys ten items and puts them in the basket for a single checkout, does this attract 4% of the total plus 75p?
Does anyone know?
If the BPF is on the basket, then this is a workaround for multiple purchases - if the buyer understands that they must use the basket if they're buying more than one item. However, I've found that many buyers are clueless about the basket.
The solution proposed by @andha-21 is correct - cancel and relist as a batch - but what a faff for a sale of <£10. No criticism directed towards the OP, criticism totally directed towards eBay for not thinking this BPF change through.
08-03-2025 8:50 PM
The buyer fee is on each item purchased and only waived if all items are purchased from the same listing.
Putting all in the basket would attract the fee on each item.the only thing a seller could do is cancel all the orders and relist as a single listing or issue a part refund from any postage charged
09-03-2025 11:07 AM
If multi-item purchases are frequent, @bailey2agd might be better off as a business seller and include the 10.9% FVF, transaction, listing and reg op fees in the price - and also get paid within a defined timescale.
Difficult to tell from the OP's items because so many are auction, and the choice is so diverse (says a person that is clueless about stamps). If they were BIN and multi-buy could be used - encouraging larger orders - then I would say that transitioning to business seller is the way to go. Only an analysis of transactions over a decent period of time would yield the answer.
One thing I'm certain of is that this BPF is a real dog's dinner. As a business seller it doesn't, at the moment, affect me. However, I was planning a serious de-clutter via eBay and quite looking forward to it, and this fiasco has really put me off.