Buyer Won't Collect

Hi first time posting here. Ive sold a tv, buyer has paid so I left him positive feedback. However after saying he was picking it up from my home, collection only, ive not heard from him. Ive messaged a few times but nothing comes back. If I cancel the order can this buyer leave me negative feedback? Ive been on ebay since 2005 and have 100% positive feedback. I dont want to lose that because some idiot has changed there mind. 

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Buyer Won't Collect

jckl1957
Experienced Mentor

The TV was only sold late on Wednesday night.

You say you have messaged the buyer 'a few times'.

Personally, I would wait a few days.  If a week passes and the buyer has not responded, send them a message saying you want to get rid of the TV and, if they can't collect it by ... you will cancel the sale and refund them.

Again, this is only my opinion, but I think hassling a buyer who has paid with repeated messages, and calling them an idiot in a public forum, could certainly lead to negative feedback,  especially if you cancel their purchase less than 3 days after they bought it.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Buyer Won't Collect

Accidents happen.  Your buyer may even be in intensive care.

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