I first joined eBay in 1998, buying a selling stuff from my home, and collating personal collections, selling off stuff that no longer fit. Most was just stuff I no longer wanted, but also some more expensive stuff such as watches. I always really enjoyed ebay and thought their concierge service was great. The past 6 months, it's all been downhill.
First, ebay told me I had to convert my account to a Business Account, which I refused. As such, they suspended my selling ability. over 2 decades of feedback stalled. Ive now cancelled that account
Their customer service just advised me to set up a new account.
Today, a French buyer refused to pay import duty on a £400 item, and successfully got their money back via PayPal. Item was never returned to me. eBay "Packlink" is impossible to contact for follow-up to get the item back, and useless if you happen to find a way.
Concierge service used to be reasonable, but there's no reason to side with private sellers anyone as they don't charge a fee.
Anyway, Im gone. Overall a sadly declining business.
