After 26 years it's GOODBYE eBay - Simple Delivery SUCKS!

[allthings50s]

Well after 26 years of loving eBay, telling all my friends & customers about it & buying & selling all sorts over the years (currently mine & my late Father's auto & music collections), it looks like today is goodbye eBay! -

I have just spent 3hrs photographing items from those collections & went to list them & you've finally take away the option to NOT use SIMPLE DELIVERY, which is an utter rubbish system! -

I will NEVER use EVRI & even with your Royal Mail option, there is NO option to choose 24hr / 48 hr, Next day delivery  etc etc. 

There is NO option to upgrade values for mine & buyer's protection.

There is NO option for collection from my address by the Royal mail postman, which I have always done.

This absolutely SUCKS guys, have you not seen the fallout all over the web & all over your own forums? "Complicated Delivery", "UNSimple Delivery" etc etc etc, you have made thousands, probably hundreds of thousands of people unhappy & are undoubtedly losing hundreds of thousands of customers.

I will continue to relist the items that were listed before you forced this on me, when you had the brilliant option to choose my own courier (Royal Mail) & be able to go to that courier's website & pick from their many delivery options, value options, time options, collection options etc, NONE of which you cover anymore. Absolute madness.

You had the selling & buying world in the palm of your hands & you are gently letting it fall through your fingers like sand.

Very, very sad.

Please forward to upper management & indeed your CEO as I've NEVER heard so many people bad mouthing eBay as I have this year & all dissenting to Discogs, Etsy, FB Marketplace etc etc etc etc etc.

Thank you.

[allthings50s]

For me it is not correct - there is no option to have our town centre postman pick up the parcels from my shop, without that I am lost & unable to sell on eBay. (Unless that option comes up when the sale is completed? It certainly doesn't when listing...)

[thepillenwerfer]

You arrange collection when you get the label. 

[kermitcleo]

Yes I am with you along with many many more long standing Ebayers ,  Wont waste my time with so called "simple delivery" ........The way that management disrupt sensible working systems is amazing .......

[retrotoys4sale]

I totally agree, even though I haven’t been selling for long, ebay has been just getting worse and worse for private sellers. It’s absolutely outrageous that they are removing the option for sellers to choose how to sell their own items.

[eskimobolton]

I joined a few years ago. Since then it has been getting progressively worse, especially this year with the fees change (so the amounts shown are not as you would wish), the simple delivery (a lot of folk just use it and then it sends via evri) and also payments (now held in an eBay account you need to manually send to your bank, and even then I am finding it is not working and no button to withdraw, but handily can spend.. on eBay).

Evri are so bad in my area (see a previous post) that I had not received a single delivery out of seven sent with Evri, multiple lies, excuses and non-existent customer service, just bot messages. It is so bad that I only buy now if from business users (most of who are wise enough not to touch evri with a bargepole) - if a private user is selling something I want badly - I'll message with them and plead to send via RM (not one lost delivery in a decade of receiving parcels from online shops such as CeX, pretty impressive). I also have found DPD reliable, and Yodel reliable enough to chance.

Evri are so bad that many people I know truly wonder how they survive.

[gjalp]

We had a delivery via Evri yesterday and today. It was in fact 1 order that was split over 4 boxes. Only one box was delivered yesterday with the other 3 down as ‘delayed’. They arrived today, damaged and with the contents haphazardly taped into wonky cardboard which promptly fell to bits when I tried to bring them in from my doorstep. 

[department28]

'...and also payments (now held in an eBay account you need to manually send to your bank, and even then I am finding it is not working and no button to withdraw, but handily can spend.. on eBay).'

Yes - first you have to sign in before you can get to the 'withdraw balance' box, if you can find it... then sign in again to withdraw.  And there are always lots of little hints and reminders to 'Use your eBay earnings to treat yourself to the things you love...' 🙄

They definitely want us to spend it all on eBay, don't they?!

[crafted_by_jeffrey_driver]

I'm going to paste my reply to a different thread below:

Ebay peaked around 2016-2018. Since then, it has been losing both sellers and buyers. I cannot understand the decisions they continue to make. Each is like an act of self-harm.

1. Buyers are more likely to purchase if they see a single price. E.g £5 instead of £2 plus a £1 and £2 postage. The price might be the same, but psychology comes into play. It's the same reason some see £4.99 as so much of a bargain compared to £5. So the BPF dissuades buyers and harms sellers. Do eBay not have experts to advise them?
2. They stifle growth. An unlimited eBay business plan is going to set you back more than £5,000 for the year. On Amazon? Around £240. Ebay does not have the traffic (at least in the UK) to justify these fees.
3 Simple Delivery is anything but. Those increased fees have to be absorbed by sellers or buyers. Again, the price increases dissuade buyers and might not make the effort worth it for sellers.

Ebay, why not encourage growth? Amazon does it. Amazon has realised that if sellers make money, Amazon makes money.

I've been on both sides of the private/business seller thing. Both are punished by eBay. ENCOURAGE GROWTH!