Additional £1 charged seperately

[kake100]

I made two purchases on Sunday evening and, for each one, a separate payment of an additional £1 has been charged to my bank card under the title of PAYPAL EBAYUK. However, when logging into my PayPal account neither of those £1 charges appear. Most strange!

I notice that other people have reported this happening to them in the past. Has anyone else experienced this yesterday (Sunday)? Maybe worth checking your card transactions just in case folks!

Obviously I will report it to my bank. But, it is all very odd!

[pillarboxred]

If eBay are giving users false email addresses to send information to that looks illegal to me. 

[sueg0154]

They told me to send details to an email address- I have got the printed conversation- it came back that I wasn’t to send to this address, with a link to click that went back to the chat bot. 😡

[sueg0154]

I can’t see “ pending” on my bank statement. 
I use eBay almost every week. And PayPal. For years. Why now? 

[4_bathrooms]

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@suzpoodles wrote:

It’s all very well and good for replies to keep saying they’re “pre-authorisation” charges, but the question still remains WHY?  Why, when these are old cards and nothing has changed.  And also bear in mind that PayPal, so far, also doesn’t have any answers when challenged.

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Surely you do now understand the pre-authorisation holds are being made by PayPal? Here is a similar Reddit post from a US PayPal customer having the same issue (albeit the amounts are $1 not £1). Like the other poster several replies mention three amounts being pre-authorised in this manner per transaction; there is also no mention of eBay involvement in that thread. Something that may or may not be relevant is the thread mentions Discover cards; these are issued in the US by Capital One since Capital One's acquisition of Discover in 2024. Are you by any chance using a Capital One card to fund your PayPal purchases? 

PayPal used to have their own community boards where this question would have been better posted but it appears they have been quietly closed down. In any case the only party that can give you a definite answer is PayPal as they're the ones who are doing it.

[bermondsey]

I just got on to my bank who tell me it is just a Test to check authorisation and the £1s will never actually be taken from the account. If you look at your statements it should say the transaction is 'Pending', and that, I guess, is how it will stay.

[suzpoodles]

Yes, we know these transactions are pending.  For me, they drop off after 2-3 weeks.  But the question is WHY?  Why now after all these years with old accounts and old cards - and no changes with the cards or accounts.  Why the sudden change?  If it’s a change of policy, then PayPal should at least own up to it and explain why, not just shrug their shoulders.  They’re charging it, it’s their transaction, but they say they don’t know what it is.  

[tressygirl]

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@suzpoodles wrote:

 They’re charging it, it’s their transaction, but they say they don’t know what it is.  

They do know what it is ,  but as with every security measure a company imposes, they will not explain their actions,  otherwise the true scammer would then might find a way to by pass it .

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[suzpoodles]

Thank you!  That’s probably the best post on this thread.  🙂

[tressygirl]

One goes off,  and gets a ' well done'  coffee,  thank you @suzpoodles   🤗

[*vyolla*]

I would imagine that it's the same premis as using a credit card when out and about shopping. I credit card everything and have used the same card for years, but every now and then I get asked to put the card in the card reader and out my PIN in. 

Just a random authorisation check. 

[suzpoodles]

Sent from my iPad

[suzpoodles]

Good shout, but there’s nothing random about it, at least not for me.  It’s been added to every single transaction since December, and that’s a lot of transactions!  But hey ho.  

[*vyolla*]

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@suzpoodles wrote:

Good shout, but there’s nothing random about it, at least not for me.  It’s been added to every single transaction since December, and that’s a lot of transactions!  But hey ho.  

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Okay, that's just weird. I'd be phoning PayPal and asking them why that is, and if the person you're speaking with can't answer it then ask them to get somebody who can.