1kg Parcel Price Is Now 19p More Than It Was Last Week

[snowylilliput-2]

Has anybody discovered a 1kg Parcel is now 19p more than it was about a week ago . I was paying £3.45 a few days ago this was £3.65 for the same Parcel.  How can this be when royal price has not gone up in the last few days . I thought there was going to be a 2kg small parcel size but when I scheduled a few items for tomorrow night a 1kg parcel is now £3.65 . Yet again ebay are ripping off buyers for postage costs . 

[snowylilliput-2]

I can answer that question, combined postage is always on the high side . I sold 2 items the other day both where listed as 1kg each , when the postage was combined the buyer was charged for 3kg parcel . You do not need a calculator to add 1kg ÷ 1kg = 2kg so how ebay gets to charging for a 3kg parcel is beyond me . 

[edwardian-dreams]

Yes

should have been 2 kg max if each was listed as up to 1kg each

thats odd

Unless you listed them as up to 2kg each then it would go to the next option…iirc is  blimmin  15kg

But we are stabbing in the dark here as we don’t know what problems ebay have and why they are incapable of doing basic things poor lambs 

[gjalp]

Its really beyond belief. My IT son works in development, today they launched a new piece. Despite testing and appeared to be working fine, the live launch went a bit Pete Tong. His team worked late to try to fix it and when it became clear that it wasn’t going to happen fast, they rolled it all back and will go back to it tomorrow. He said this is how it usually goes if something goes wrong. It will go live once fixing and further testing has been done. Which will probably be next week now.

[edwardian-dreams]

Only If you’re lucky 

it’s not a requirement to run eBay 

[edwardian-dreams]

It’s same price for any weight up to the 1kg

lentils? Spread out in a large letter box lol to save on postage 

[snowylilliput-2]

Why would ebay not leave something which is clearly to there advantage , after all every private sellers postage has gone up on any listing which has sold . Yet they still pay the same amount to Evri & RM which we all know is not what they are charging the seller or buyer . All post offices do not add a weight on any SD parcel so what does that tell you . 

[edwardian-dreams]

A weeks good

ebay takes a lot longer 

they need time to acknowledge the mistake bless

then pen it in their diary to fix so we’re talking months 

because they ave nothing to lose it seems

apart from their reputation dang klaxon 

but maybe big companies don’t care about that if the £££ are coming in

[edwardian-dreams]

It’s only a very short advantage because they have to correct their mistakes even if they’re tardy with it 

not a strategy I don’t think as it’s utter bananas at best  to be one 

no one is going to put up with that 

[gjalp]

A week is often the maximum at my son’s place. They will pull other developers off ‘less urgent’ projects in order to action a fix of this nature. First thing the manager will do in the morning (often with a 6am start when this happens) is he will look at projects in progress and move people around to ensure a fix is timely then email people with their morning tasks

[edwardian-dreams]

Your son should offer his services to eBay they SORELY need them as they don’t have the staff it seems

poor lambs He probably wouldn’t want to work there anyway mind you 

thank you for your insights 

[gjalp]

Ha! I jokingly said that at dinner today and he laughed hysterically 😂 he said he felt appreciated at his job and he didn’t think he’d have that at ebay and it would be akin to sitting in a cow field when the cows had filled it with poop! 

[vinylscot]

eBay's difficulty, which is understandable, seems to be in scalability. Any testing they have done has been with small numbers of accounts, and has been done as they go along.

They should have identified potential problems at that point, and I think the unending procession of changes shows that they are doing this.

But they don't seem to be able to scale it up to the size needed for an organisation the size of eBay. They appear committed to the concept, and, in their own minds, all the details are as they want them; it's just the implementation which they can't get right.

That is quite a common problem with large-scale IT based changes. They will be coming across all sorts of problems; accounts not being set up properly at their end; different servers running different versions of various other IT structures; general software incompatibilities etc. It shouldn't happen, but it does, and eBay is doing a horrible job of trying to mitigate its obvious failings.

[edwardian-dreams]

Sorry but scalability has nothing to do with obviously erroneous postal prices 

some idiot put 1-2 kg small parcel costs 5.15 and changed everyone’s listings from 3.45 to this

end of lol

   That’s just way I see it 

I don’t understand the bigger picture that you talk about which is normally over my head

[snowylilliput-2]

A 1kg small parcel is now been reduced to £3.38 this morning.  You are able to revise each listing separately to this amount but are not able to change multiple items even via sellers hub which means this is another part off the system which was working until SD was brought online . My guess is Ebay will hope private sellers will not bother to change to the new price singular.