Promoted listing costs - what a con.

As a 20 year veteron of selling on ebay at various levels (£1m+ business to a hobby business), ive seen lots of changes.  What I am quite alarmed about is the costs of promoting your listing on effectively a closed site (ebay!).  Ive experimented and it makes little difference as to whether I put 15-20% promoted listing levy on an item, or just rely on organic search.  Ebay have effectively doubled their fees in a sneaky way with promoted listings, yet they release videos of how much they care about business.  Ive never seen such a hike in costs of sale on ebay as in 2023, and yet one of the most difficult years for business.  Instead of spending thousands running roadshows and giving out awards, just reduce  your fees and cap it at 10%.  I fear that the decline of ebay as a viable place to sell with just intensify.

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Promoted listing costs - what a con.

I have just had the same experience with ebay. I shall never use promoted listings ever again. I refuse to pay anything to ebay in the future.

 

Please people reading this DO NOT use promoted listings the fees are way too high and just eat into any profits that you can make.

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Promoted listing costs - what a con.

I totally agree, after reading all the comments on here, l decided that I wouldn’t use it either. I have started selling on Vinted a few months ago, example one item that I am selling has 1 view on EBay in around 6 weeks, the same item is on Vinted with 669 views and 42 watchers - with no cost to list, the price you set is the price you get, buyer pays fees and shipping,, EBay is pricing itself out of the market and not doing their sellers justice.

Selling high end authentication items from time to time as I do, the majority of listings I see in my notifications are now counterfeits - up to 3/4 daily on the ‘paid for’ notifications alone, these items are all priced below the inspection price that is required for auth guarantee, even when these are obvious fakes nothing is done, frankly I am all but done with EBay now, I joined in 2002 and have an impeccable feedback reputation- EBay’s loss, not mine.

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Promoted listing costs - what a con.

Just seen your posting ..was intending to list under the promotions banner ..but now reading what you have put  .. see no real point ..unfortunately ebay are becoming very greedy ..for instance ..the bogus buyers protection fee ..prime example being a private seller ..I have the buyer fee attached ..I was listing vintage Disney Key rings at £2.99 free posty ..now ebay have stuck on their .84p scam fees ..it now makes them £3.83 ..which means ..I wont sell any ! ..in the end sellers will go elsewhere ..the likes of ebay and amazon ..used to manipulate the market ..but there are more and more options available on -line now ..to sell items ..thanks for the info in regard to promotion fees ..just like most of their fees ... a total SCAM !

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Promoted listing costs - what a con.

they are almost demanding up to 17% for promotional fees plus 11.9% for FVF, then 3% if you are selling offshore, then a regulatory fee, then a standard listing charge, then £100 for a store rent, when you add the VAT on top of all of that, comes to almost 45% of both item sale value and shipping charge, when you try discussing that with them, their answer is always, put the prices up, well, people's spendaing capacity is severely curtailed by the current economic climate globally, but eBay is too blind to see the facts, they are only concerned about one thing, their bottom line! I only pay 2% promotion fees

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Promoted listing costs - what a con.

we all remember the 1000s of early 80s & 90s ecommerce  Entrepreneurs we were bankrupted through Google's pay per click!, eBay sunk to a deeper level of immorality by manipulating sellers to fight it out between untill the last seller standing, they dont only channel every similat item to yours to display on your item page, they also convince store holders to advertist their stores selling similat items to yours on your item page, how depraved is that?

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Promoted listing costs - what a con.

What exactly does the seller or buyer gain from the 'protection fee'? 

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Promoted listing costs - what a con.

Or maybe cut price

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Promoted listing costs - what a con.

Well, the protection fee replaces the old seller fees, so the seller sells for free. So sellers gain that. As for the buyer...well...they don't really get anything that they didn't get before.

 

It's simply a way of eBay moving the cost of sale from the seller to the buyer.

 

The buyer CAN reduce their price by the amount of the BPF and would be no worse off (and in some cases better off) than they were when they were paying seller fees, but a lot don't seem to have cottoned on to that yet for some reason.

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Promoted listing costs - what a con.

Yes I agree because of these "hidden" fees I am actively seeking alternatives like Facebook, Twitter/ X Linked in etc

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Promoted listing costs - what a con.

Removed all promotions, Using external analytics to generate traffic

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Promoted listing costs - what a con.

I totally agree with this comment. Selling low value items myself and have barely sold a thing in past few months - 4 this past whole month. Let alone views or watchers to send offers out to and I have gone as low as £1.00 knowing potential buyers will see the price hiked their end with protection fees, just to encourage bids. How much lower can I goooooooo?!

 

But no, nothing. Listing over and over again. Does not make sense with the new, now old as everything changes every few weeks ...Simple delivery eBay have set on default, every time you choose custom postage in advanced settings and it lists, the re-listed listing defaults back to Simple delivery parcel size and price!! Grrr!

 

No one is going to pay £2.70 for a large letter ie; shirt, skirt etc as people are very clued up and savvy with money with the cost of living, more and more people are turning to second hand but how many listings does some look through for a white shirt for arguments sake? First 20 at low to high? There are trillions for sale. People know flat large package under 2.5cm cost not much more than £1.55 weighing less than 250g via Royal Mail so must feel ripped off seeing £2.70 plus on most listings.

 

I have looked at so many items on watch myself and people are just not moving stuff. I used to get excited bidding. Now I know I can go back and buy attar and it I miss out,  Thee are a trillion other choices. That buzz has gone flat. I list postage as £1.75 to cover my cost of travel as I like to post daily and new packaging and have never had an issue with postage prices before and lots of bids weekly. Now, I will be lucky if `I get a message  about anything other than postage cost being too high if items have relisted automatically as sometimes I simply cannot be bothered to edit each listing. Yes, eBay's attitude has changed and sadly whilst I write this, the negativity seems to be rubbing off on me and I am a happy go lucky person the rest of my life :0)

 

I am constantly bombarded by people messaging asking to reduce postage cost and I have to explain it has relisted on default parcel size or lower cost of item again to try get the sale by knocking off another pound. But by then it already seems I was trying to rip off postage cost and justify it all over and over to buyers that do not sell. Only buy. And there are plenty of them. There are no more pounds I can knock off as I am selling stuff for nothing already. The pain for me is I list to end every five days as that works for me best as most people don't like to wait 7 days to buy a couple of quid top and then posting time. Quick auctions, quick sales once upon a time!! I have tried and tested all the ways. Buy it now, best offer etc. 

 

I have also noticed lots of double triple listings since they have lifted from 200 to 300 free listings and people editing par of a post to get it through to view multiple times. 

 

Now I am having to sit on my laptop every 5 days and change listings back from default Simple delivery to custom postage over and over as eBay told me there is no setting to default to custom postage. And staff can be nice but the answer is always the same. For tracking reasons but it is tracked via Royal Mail LL as with a code and I keep my POP for everything. It has become very hard work and half the time I don't have my items displayed as I do not have time to sit and edit 100 - 200 plus items when they don't sell to custom postage and you cannot do it in bulk section! So stupid and ridiculous.

 

I have never had a case where a buyer has not received anything in 23 years plus but know it happens and so for me. This is an absolute nightmare. And if it did, I would just refund the buyer and put a claim in. That is what claim forms are for. And POP receipt.

 

Think I will just charity it all soon and close my account as I am making very little monthly now on seconds as since it has gone free to list, it has become so much more saturated with people listing with awful pics and barely there info or measurements, inexperienced carefree, careless sellers that do not take pride in their listings as I have always treated my accounts as a business even though I am a small time private seller selling mine and family seconds in good usable condition. I feel potential buyers look at a few listings and don't like to ask for more info more often than not and see shabby listings and get put off going any further.

 

Ebay used to be a smart stand alone platform alongside others. Now it is just mediocre option at best.  All info should be on all listings if you are buying online like shops advertise to avoid returns and issues later down line. It used to be an experience when people purchased. Now it is a desperate page resisting the same stuff over and over.

 

Yet a lot of new buyers don't know it is not us setting ridiculous postage costs - parcel size costs for light items and most old ebay sellers are leaving.

 

Stay or leave attitude in a flaky round about nice sort of way has been my experience when I have called several times over last few months.

 

Sick of eBay TV ads shoving free to list happy go lucky ads. It's all fake marketing with hidden agenders. Greedy comes to mind. And not on my side. And that's the thanks we get after 23 years of loyalty and fees they have made out of me.

 

Where is their loyalty? A very let down long time seller.  

 

 

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