so-called 'simple' delivery is the exact opposite for buyers

[kchubb-uk]

I recently bought several things adding a note at time of purchase, begging vendors to please NOT use Evri/Hermes who flatly refuse to deliver to me.  Evri always claim to have attempted when I am in.  Only after three so-called "attempts" can I claim a refund.  It's time consuming and annoying.  If I do as asked by Ebay, and try to contact the buyer, my patience is further requested which is annoying, when repeatedly going a good week past promised delivery dates of the time of purchase.  I would not buy anything based upon empty promises.  What can I do to avoid this annoying situation? 

 i don't want to leave a negative review to buyers but Ebay won't talk to me.  I just get in a loop saying "stay tuned...." or other such bs.  I also keep getting a message of a brand new, unagreed, new delivery due date, farther into the future than when I first alerted them that the delivery date had past, (c/o Evri's bs) and only after that can I ask them to 'step in'.  i.e. empty promises are compounded by ordering me about - extending dates even further.   It can't be legal.   I am getting fed up with it.  e.g. where I live, there is no mobile phone signal.  The landline is crucial.  Last week, it ran out of batteries.  I bought some on ebay and was promised at the time that they'd be here by mid week, this week.  It's lonely here, not getting a call, especially in the evenings.  I wait and wait only to learnon due date that Simple Delivery has been chosen and therefore Evri.  I contact the vendor and say I will need to go to Currys as I can't really be without any means of outward communication by phone. (We have starlink for broadband) I remind that I had expressly asked them NOT to use Evri/Hermes.   Instead of being on my side, the vendor, like Ebay compounds the problem by also asking for more patience on my part.  It is unreasonable.   Please can you advise?  I will need to go back to Amazon I think who at least don't make empty promises even if they doo cost more.  Right now, the aggravation and additional time is costing me more.  Your advice would be greatly appreciated.  Thank you.  Kate.  

[kchubb-uk]

p.s. I am a buyer, not a seller.  Line three has a mistake and should read "seller".  I am the buyer.  Sincere apologies.  

[kchubb-uk]

Sorry, I did not know I could edit messages until it said I had run out of time to do that.  Sorry.  I am pretty useless at I.T.    I am a buyer and my issues is as a buyer.   I think of sellers as vendors which is why I kept muddling the words, buyer/seller.     From what I can gather this week, vendors are being steered to Evri so if they have not read my note - appended to my purchase, I am absolutely stuffed.  I am currently waiting on 4 orders which have all gone past their promised delivery date upon which i made my purchases.   I feel ill-used and short-changed.  Why should I continue being such a good buyer when I am treated like this?    Both Ebay and the vendors are all asking for my forbearance without giving me any option of refusing.  I don't agree.  I don't want to buy anything based upon an empty promise.  I also need Evri to be avoided and need my notes read.  Your advice please would be greatly appreciated.   

[sml192]

With Simple Delivery it is eBay that decides which carrier is to be used.  Sellers are able to opt out of Evri for all listings but not on an individual basis.

You can find out which carrier eBay has selected for a listing being sent with Simple Delivery by clicking on 'Contact seller' and then 'Postage'. 

[kchubb-uk]

Thank you. I will do that then. It may be that I can't use Ebay as much
any more because I am challenged enough when it comes to I.T. Going
through the palaver you advise is not easy for me, although it'd be a
doddle for most. I am really disabled at I.T. My sons keep having to
teach me how to use the T.V. remote control even. I just think there ought
to be a way for buyers to reach out to vendors either before at the same
time of purchase (adding a 'note' e.g.) and assume they won't be ignored.
Otherwise, the relationship between vendors and Ebay is a closed shop to
buyers, which does not feel right. It will certainly send me away, if not
others. I should not have to a), wait until delivery day to learn that not
only has my request not to use Evri been ignored, b), Evri are now chosen
as well as c), being made to wait for three so-called delivery attempts,
(which never occur) and, insult-to-injury, d) endure an assumption by Ebay
and the vendor that I will wait for as long as they dictat. It surely
cannot be right to treat customers like that?