Simple Delivery rip-off

[rogerday]

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options".  Why is Ebay pushing this?  

Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays. The seller gets nothing to cover packaging and other costs like driving to the post office because home collection is not offered with Simple delivery. My advice is OPT OUT OF SIMPLE DELIVERY

[dantwocats]

you can book a free pickup but this does not mean it will be picked up ,as booked two days running and nothing happened !!

[eilme_9593]

I've deleted all of my listings & will be leaving ebay soon, it's a rip-off, a comic costs £2 to post Royal Mail, but £3.74 simple delivery, leave me earning 26p per comic. I use to give customers free postage, this isn't an option.

I have started posting on ebuygumm, choose own postage but there are plenty of other platforms out there

https://skintdad.co.uk/alternatives-to-ebay/

[eilme_9593]

I've deleted all of my listings & will be leaving ebay soon, it's a rip-off, a comic costs £2 to post Royal Mail, but £3.74 simple delivery, leave me earning 26p per comic. I use to give customers free postage, this isn't an option.

I have started posting on ebuygumm, choose own postage but there are plenty of other platforms out there

[eilme_9593]

Hello Eileen,

Thank you for contacting eBay Customer Service. My name is Bhoomika, and I will be supporting you today.

Eileen, I can certainly understand your point here, as you wish to get custom postage.

Yes, a change like this would make me feel the same way you are feeling while sharing your understanding and feelings for the postage changes however this change was made to make sure our sellers have better security regarding shipping and their dedicated funds being released on time for our sellers.

I would feel that the lack of options is taking away the choice for the seller, which you and a number of sellers believe is wrong however, please know that this change was made after taking in quite a number of complaints from our private sellers.

Ebay is comprised mostly of private sellers and as per that please know shipping their items using their preferred service from numerous carriers have caused quite a lot of item lost or damaged in transit cases. As per this, eBay had taken this much necessary decision of managing postage itself for our private sellers.

With that being said, I have documented all of your feedback and sentiments and will ensure to highlight this for future improvements.  Thank you for taking the time to contact eBay customer service, have a wonderful day.

Kind regards,
Bhoomika S.
eBay Customer Service

[theweeboy]

I have read your justification of Simple delivery and have one question: How do you work out that Simple delivery will stop things being lost in the post or damaged in transit?
I have been trading on ebay for 18nyears and in that time I have had very few items that were broken or did not arrive. In all cases I refunded and have even returned d items thatbthe buyer was not happy with . SO how is Simple delivery going to ensure everything arrives tab the correct address, or arrives undamaged or will be to the customer’s satisfaction?
Please do explain.
Carolyn Devine

[brainuk]

Because eBay have a deal with Royal Mail and Evri. If something gets lost or broken in transit, then eBay will automatically compensate upto £750.00

[f5refresh]

Thank you brainuk, that's so handy. 👍

[3942rick2005]

You do realize that the post was a response from ebay to eilme_9593?

[chilterns60]

I listed an item last week and there was no option apart from Simple Delivery. I have just sold the item (under 5kg) and the buyer was charged £5.21 with Evri, whereas I'd wanted to use InPost where the fee would have been £3.99. Simple Delivery worsens my ebay experience, so am now listing more on FB Marketplace where possible. 

[brainuk]

I know the problem. Only other issue with listing it on FB marketplace, is you get more FB like-minded morons needing to come round your house. You can't take payments any other way and who would trust a buyer to say they got it?

[edwardian-dreams]

She he   could have just said eBay are taking over the hassle for sellers and buyers who get lost or damaged items NOT that simple delivery will decrease the occurrence of these 

I think that’s what they meant anyway 

[theweeboy]

I have always understood Evri do not offer compensation for certain items such as china and glass. Some of my items have been lost or broken (only around a dozen cases in 18 years of trading) and I always found RM would return cost of item and postage so I could refund the buyer. This 'deal' ebay has done is just a gimmick for them to make money.

[buntyandthebean]

Hi

Where do I opt out of simple delivery?

[brainuk]

You can't. Completely mandatory for private sellers as of 5th August

[61stephenuk]

It's no longer possible to opt out of simple delivery unless your items can be listed under the exclusions shown here https://www.ebay.co.uk/sellercentre/postage/simple-delivery#eligible

[buntyandthebean]

Thanks for letting me know

[just-a-bear]

I looked at the exclusions list to try and put a sensible rating on a synthesizer.

The minute you choose anything other than 'Freight' (which doesn't allow a rate to be added) it enforces that hateful Simple Delivery thing.

And sure. "You can put the package size in'. WHERE. I'm already on the advanced listing tool (as was), it's not there - this is so horrible and badly thought out. Who on earth does it benefit apart from dropshippers and shops-who-aren't shops anyway?

[theweeboy]

It obviously benefits ebay!