Refunding postage - description allocates some to item refund

[kir01lin]

Hi - I'm trying to refund postage on an item as the postage cost wasn't used.  When I select Postage Discount as the reason for the refund, the summary that follows allocates some of the postage to an item refund and some to a postage refund.  How do I refund all the postage cost without it being partially allocated to an item refund.

Thanks

[rainbowtrax]

Short answer is you don't. When ebay updated the refund flow they did this so that it isn't correct for postage refunds. There's nothing you can do about it. Ebay have been told but they seem perfectly happy for it to remain wrong.