Parcelforce VAT invoices - where are they??????

Does anyone know where I can find the VAT invoices for Parcelforce shipping bought through ebay? I've phoned ebay support and they are saying I need to contact Parcelforce. This can't be right as the payment is charged through Paypal and the recipient is ebay.

 

DPD and UPS labels bought through ebay shipping are not a problem as payment is deducted directly from our ebay funds and accounted for in our transaction report. The parcelforce ones are not.

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