19-03-2025 9:51 PM
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this all started
Solved! Go to Solution.
22-11-2025 6:23 PM
22-11-2025 6:33 PM
I'm experiencing the same issue with 'Simple Delivery' — and my sales have gone down... In a similar situation to yourself.
FYI, don't expect much in terms of customer service or help when things go wrong with Vinted. IMHO, eBay at least are pretty good when it comes to that.
22-11-2025 6:35 PM
Yup, the envelope I used to post my last item cost me 89p — the item sold for £1.23 — the buyer paid more due to 'buyer protection' (which used to be a given in the sales terms and via Paypal), and the delivery was charged at £2.72, even though it would have cost me just £1.55 if I had the choice of customising the postage (as a private seller, I don't).
22-11-2025 6:56 PM
24-11-2025 3:04 PM
You can specify a safe place if you can't be there, but I think if collection is from safe place you can only do one a day.
24-11-2025 9:45 PM
You can opt out of Evri, and as long as you keep within Royal Mail sizing everything should be fine. I wish I could offer Evri because it would put the postage costs down a little.
Everything I've received via Evri has only taken 3 days (well the last 2 took 4 days but there was thick snow and ice!)
24-11-2025 9:46 PM
I don't know if simple delivery is the cause of lower sales, my postage prices are pretty similar to how they were pre SD. I think eBay now expects you to pay to promote your items as there are no longer any selling fees...
24-11-2025 10:01 PM
25-11-2025 1:09 PM
25-11-2025 3:59 PM
Select Royal Mail only, eBay will cover you to £750 and over that you can do custom postage. Change via postage preferences link below. My Dad has sent antique books Royal Mail medium size, but only about £150 - that was with free royal mail collection bringing label.
But DHL has been added for over 20kg up to 30kg, and you can't turn that off.
I've just discovered Inpost has been added to SD, it's not on my listings yet but found it was on my parents. Like Evri about 8 miles to nearest drop off. Again you can turn it off via postage preferences.
You'll automatically be opted in to use all carriers that are available in this programme. If you would prefer not to send your items with a particular carrier, you can exclude them in your settings. Here's how:
(found via https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery)
27-01-2026 3:28 PM
Hi
It seems that your pics are not there now, could you send them direct to me.
cheers
Stan
27-01-2026 4:14 PM
I don't know if this helps anyone, but my last two orders with simply delivery on, I did not use this service, but used my own postage stamps, and I sent the orders Royal Mail Signed For. I had to go through the process of Simply Delivery, just to get the postal address, but did not print the label. I then proceeded to use my stamps, and i entered my tracking details on the order. (you used to be able to delete the simply tracking number at this stage but was not able to on these two orders). The orders were tracked in ebay, but not updated on front page. However if I went into my tracking number which appeared under the Simply number, it did show it was delivered.
More to the point, Ebay did not charge me at any stage for the Simply tracking, because I had not used it. (at the beginning they used to charge you, and you had to apply for the refund) On these two I did not have to.
I do not know what would happen if your order is not delivered, (being that buyers pay a protection fee). In any event if an order is not delivered, I would simply go through the Royal Mail claims service, and refund my buyer. So this is the downside of not using Simply if a parcel is lost, as Ebay deal with it if Simply is used.
27-01-2026 4:26 PM
ebay have now removed the ability to add your own tracking number in. To add - looking at your recent sales - none have been sold with Free Delivery that I can see - so you never would have been charged for Simple Delivery - the customer would. In those cases - the customer would have got a refund for the unused label after 30 days.
27-01-2026 4:34 PM
Why did you send Royal Mailed signed for rather than with the Simple Delivery - was it just because you have plenty of stamps?
I'm a bit confused:
If Simple Delivery is the postage for the listing and you have not chosen to offer "free postage" then the buyer has paid it.
Previously I tried to find a place to put tracking into a Simple Delivery and I couldn't find a way. I had two items going to the same buyer, bought buy it now so no automatic combined postage, they both fitted in one small parcel box.
27-01-2026 4:44 PM
27-01-2026 4:53 PM
eBay haven't kept the money for the postage if the buyer paid, and you did not use the SD label.
The buyer is automatically refunded the postage, they need to do nothing, and it can take 30 days to process, but it is refunded.
27-01-2026 5:00 PM
Because I have a stockpile of stamps here purchased before this simply delivery came in, and the only reason I have these stamps is to post ebay orders, so they would get wasted if I did not use them The buy has paid ME to send the order not ebay, it does not say on my listing simply postage provided by ebay. It says notihing
27-01-2026 5:03 PM
Also: signed for with stamps is more expensive than Simple Delivery even for normal letter size. Signed for 2nd class letter £2.77, 2nd class signed for large letter £3.45 - £4.60. Simple Delivery £2.72 (when only offering Royal Mail).
The order details after you have made a sale do tell you who has paid what and how much you will receive.
27-01-2026 5:03 PM
27-01-2026 5:07 PM