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Seller News: May 2026

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Resolved! Has the system for paying via PayPal changed?

I've been an eBay buyer for over 20 years and have always paid via PayPal. Each time after entering my PayPal password I've been taken straight to my account and have just had to click 'pay'. This time around I was taken to a PayPal page which had mo...

Resolved! I'm a private seller and Ebay are asking for details for HMRC.

Hi can anyone help me with this. I am a private seller and Ebay are asking for details for HMRC. They will not pay out for the items I have sold in the last few weeks until I give them my details. I am not selling much one or two items every week or ...

User avatar by • Engager
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  • 21 replies
  • 1 kudos

Refunding for an item paid for and received

I sold an item, they received it and they're happy with the service. However, they have said that the product isn't very good and that it tastes odd and looks odd. It was a protein drink, unopened and well within date, but I feel I should refund the ...

User avatar by • Contributor
  • 87 Views
  • 1 replies
  • 0 kudos

Seller cancelled purchase but ive been charged?

So as the subject says, ive sold an item but wont be home to send it until next weekend (im away at the moment). The buyer then said they simply cant wait long and requested a cancellation. I followed the link on email ive been sent, issued the refun...

Resolved! Concern that my private details are given to a seller, even if I don’t buy the item!

I am interested in buying an old car. I clicked the contact seller button to ask the seller some specific questions about the car. EBay have pre filled in the contact form with my full name, postcode, phone number and personal email address. It is ma...

Resolved! cancellation

OMG... I could scream, I made a sale last night, this morning the buyer requested to Cancel which I did straight away. this afternoon I have checked the details and the buyer has been refunded but because I pay the postage ...although haven't taken t...

Vat

Hi guys Am I out of touch . I just bought a second hand t shirt from a private seller and ebay have charged me 20 % vat on it .I would have thought buying second hand clothing i wouldn't be hit with vat.But hey good old British government tax you on ...

Missing Money

Back in September 2026 I transferred £2,000 from my eBay account to my bank account. Within about half an hour I changed my mind and transferred the money back to eBay however this money has been missing ever since. Both companies are denying that th...

UK on a US fraud list?

This is just a question really, I'm curious to know if anyone else has had this happen where buyers from the US have a limit on payments because of the UK being on a fraud list? I've checked but can't find out anything.I have a returning buyer from t...

01 to 31 March 2026 Subscription Invoice

Hello All,I was wondering if any of you that have a subscription (shop)....have any of you received the invoice for the subscription fees for 01-31 March 2026 yet? I normally get notification and if not it is normally in the Payment Section but there...

Resolved! Cash on collection

I’ve not sold an item collection only before. The buyer is asking for an address and wants to bring cash for payment. I thought cash isn’t allowed unless it’s a vehicle? Can I refuse the seller/sale asking to pay beforehand cash?

Verificatoin in Progress Banner

Hi ,i'm new seller on ebay. ebay required id and bank information. i have already provided everything. but still its showing verification in progress. its forth day.somebody know why its not removing ?Thanks

User avatar by • Member
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