01-06-2025 9:34 AM
I bought an item quite but never mind. A month later, it hadn't arrived. I asked the seller what was happening, they didn't reply. I got eBay involved and they decided in my favour and I got a refund and the case was closed.
Now the item has turned up in the post (six week after being posted) and I want to pay. The seller says I must go through eBay, but the case has been closed and I cannot reopen it. What should I do?
John Price
Solved! Go to Solution.
01-06-2025 10:15 AM
The seller is wrong, there is no way to make a payment now through ebay. If you want to pay them it has to be done outside of ebay.
01-06-2025 9:36 AM
First sentence should read "I bought an item quite inexpensive but never mind."
01-06-2025 10:15 AM
The seller is wrong, there is no way to make a payment now through ebay. If you want to pay them it has to be done outside of ebay.
01-06-2025 11:11 AM
Thank you, that is what I suspected.
01-06-2025 1:58 PM
If they give you their e-mail address, you can refund through Paypal, choosing friends/ family or similar, not for goods.