Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) 

I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your funds eventually? And does anyone have any advice on how to tackle this situation?

 

Thank you in advance 

Message 1 of 58
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57 REPLIES 57

Re: Permanently suspended - funds on hold

Yes after 3 months but they would not give me any answers or explanation
Message 21 of 58
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Re: Permanently suspended - funds on hold

I'm in the same situation so gutting. Will I get my money it's a indefinite restriction asked for explanation and when will I get my money but panic mode is setting I tried to do everything right send all invoices 

Message 22 of 58
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Re: Permanently suspended - funds on hold

Yes you'll get paid, I get banned all the time at one point had 15k across many accounts lol. Dont worry 

Message 23 of 58
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Re: Permanently suspended - funds on hold

Ebay are thieves... its that simple

Message 24 of 58
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Re: Permanently suspended - funds on hold

Absolutely, oh i took my revenge though. Not only did I get them to pay what they owe, they paid me double + chase me every day for funds that i am never ever going to pay based on the stress they put me under

Message 25 of 58
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Re: Permanently suspended - funds on hold

Hello again.

Did you use the ombudsman?

I can not believe they pay the ombudsman £750 to investigate yet won't pay
me my funds 9+months
Message 26 of 58
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Re: Permanently suspended - funds on hold

Did u receive your funds?

Message 27 of 58
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Re: Permanently suspended - funds on hold

Eventually
Message 28 of 58
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Re: Permanently suspended - funds on hold

Yeah don't stress 

Message 29 of 58
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Re: Permanently suspended - funds on hold

Did you get it before the 170 days ? How did you get them to pay out ?

 

Message 30 of 58
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Re: Permanently suspended - funds on hold

Did you wait the 170 days ? If not how did you get it sooner ?

 

Message 31 of 58
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Re: Permanently suspended - funds on hold

You just need to wait and keep messaging in the end they’ll do it usually 3 months
Message 32 of 58
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Re: Permanently suspended - funds on hold

Ok I will keep messaging 

Message 33 of 58
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Re: Permanently suspended - funds on hold

How long did you have to wait to receive this ?

Message 34 of 58
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Re: Permanently suspended - funds on hold

Around 3 month
Message 35 of 58
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Re: Permanently suspended - funds on hold

Yes but its only because they just paid out doesn't matter what you do they
will only pay if amd when they feel like it .... I also sold a second hand
electrical item ..the 30 days money back buyer protection had passed so I
refused a refund ... buyer said item only worked a couple of times amd said
I knew it was faulty ( which it wasn't) they opened a case and lost but
then involved their card company and after having the item for 150 days
automatically got a refund and gets to keep the item which was £168.50
nothing i can do about it ...

And this was a second hand item which the buyer admitted using so was ok
when they got the item ... eBay are robbing thieves
Message 36 of 58
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Re: Permanently suspended - funds on hold

Was there anything you said to them in particular to speed the process up and get your money quicker ? 

Message 37 of 58
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Re: Permanently suspended - funds on hold

You are unlikely to be able to get the money released any quicker as eBay will hold it until no cases can be opened

Message 38 of 58
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Re: Permanently suspended - funds on hold

How do you set up new accounts, verify and not get banned?

Message 39 of 58
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Re: Permanently suspended - funds on hold

Did you have to ask them, or were they released automatically?

Message 40 of 58
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