I am having problems with the new e-bay balance system. I have funds cleared and available for withdrawal but the system doesn't appear to be working and I can't withdraw my money. I have contacted E-bay by telephone and the agent I spoke with has passed the information I gave him to the I.T. team. I find this all very frustrating as the previous system worked perfectly and by now my funds would have been in my bank account. For information, as I explained to the agent, I can get a page up showing my funds are available for withdrawal. I can then tap on withdraw and another page comes up that seems to freeze showing a zero balance. At the bottom of this page there is a bit that says "send my money now" but as the page appears frozen this does not respond. This problem happens on both my laptop and on the E-bay app. I have been a member of E-bay for about a year and have been very pleased with the way things operate up until now! So I would very much appreciate a swift resolution to my issue.
Works on my iPhone but not on my ipad( but the iPad is rather old so maybe that is why! ) hope that may help others, but it shouldn’t be happening ebay!
Hi, After trying to transfer my funds on my iPad, I found that it didn't work but tried again on Chrome browser and it works fine but expected Ebay to have sorted the Safari bug by now anyway, good luck 👍. Sent from my Galaxy
