refund mistake

[loftyk]

How do I talk to a human being.  The help pages are useless.

[plum993]

Try asking anyone here about your question, as it's what we do as memebers  🙂

[tressygirl]

We're all human here,  and there are many very experienced members happy to help you,  if you wish to come back and tell us the issue you've encountered.

Or below I will show you how to reach eB ay Customer Services,  at this time of day it'll probably be the Philippines call centre,  and perhaps  a Live Chat , as a Call Back with a human,  is not always available.

To Contact Customer Services it's a Live Chat, or you can select to speak and request a Call Back. Click on this link:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On the left sidebar you can see Have us Call you or Chat with Our Automated Assistant.

On weekdays lines open between 8 a.m. and 10 .m.

On weekends they open between 9 a.m. and 6 p.m.

[*guinevere*]

Can you explain exactly what has happened? In most cases you don't have to speak to an agent as there are people here who can help you.