payed selling fee twice by mistake

[clarkroysharon]

hi 

i have paid twice for my selling fee £24.99 and it also again for £25, that are both pending in my paypal account how do i cancel one payment as i have been on paypal and i need a pass code from your selfs to cancel . or do you cancel it 

can we get this problem sorted please ?

[tressygirl]

Those look like listing fees.

Did you by chance list a vehicle / motorbike twice, once in error?  As soon as it's listed it charges that listing fee . It's also payable sale or no sale, so if you get a non payer  you'll still have to pay that listing fee.

If you think an error has been made contact eBay Customer Services they have access to your account and can see if any refunds for fees need to be made.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@clarkroysharon