Hi, very frustrating but i received a message from packlink to say they are charging me an extra £3.18 for an item that they claim weighed 1400g.
The item i sent was a 2 inch high pewter bird figurine that weighed 85g, it was wrapped in bubblewrap and fitted snugly into a 3 inch high gravy carton. MAX WEIGHT 250g £2.94 p&p through packlink using evri.
HERE LIES THE PROBLEM, I HAVE TRIED TO CONTACT PACKLINK THROUGH EBAY TO RESOLVE ( & SEND PROOF OF THE WEIGHT ETC..) BUT PACKLINK DOES NOT RECOGNISE THE TRACKING NUMBER THEY SENT ME WHEN THEY CONTACTED ME REGARDING CHARGING MORE MONEY.
