only received half my order..no help from any agents...option.too return.how do i return /2 an item

[kebo1267]

How do you return an item you've only received half off?? Order was for 2 1kg blocks das...only received 1kg

[jckl1957]

You do need to start a return case.

Choose the reason 'parts missing'.

The seller can then either offer you a partial refund or send a label so you can send back what you did receive to get a full refund.