offer for diff

[doukenken-5]

Hi All

Bought a rear diff for car made offer on item seller was happy with it .but now will not give me the 40.00 pounds back ebay have not helped with this and seller not playing ball 

[tressygirl]

Have you paid and not received the item?  Then,  proceed this way:

Go right of the item purchased,  and from More Actions select....  I Have Not Received My Item.

If you are not fully refunded within 3 days,  you must escalate the case on day 4 or within 30 days from opening the case,  and eBay will step in and force the refund.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

@doukenken-5 

[doukenken-5]

HI the item was delivered but no refund on the asking price . they did say i would get refund if i said item was in good condition but it had not been fitted at that time. he has removed that comment and my feedback as well i keep asking for my money back but just get a ?  

[tressygirl]

Aaah sorry,  in which case if the item is not as described just proceed this way:

You have received an item not as described,  so you are guaranteed a full refund under eBay's 30 day MBG,  Money Back Guarantee policy,  if you claim within 30 days of the item's last estimated date for delivery.

You then go right of the item in your Purchase History,  and from More Actions select Return this item,  selecting the reason...  Item Does not Match Description or Photos.

The seller has 3 days to accept the case,  if they don't ,  you need to  escalate on day 4,  or within 30 days,  and eBay will step in and force the refund.

If the seller wants the item back first,  they need to pay for a fully tracked return postage.  On receipt of their item they have 48 hours to refund you.  Again,  if they don't,  you escalate the case.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

@doukenken-5 

[papso22]

Was the item as described or  not?  Ignore what you paid for it when answering that question.

If it's not as described you can return it for a refund.

If it's as described and the seller won't refund the £40, then you went about the purchase all wrong and just paid too much for it.