25-01-2025 7:21 PM
multtibuy volume discount option disappeared 2-3 days ago from my seller drop down settings on all listings?
asked cs didn't help & said use different browser when im using ebay mobile app; also checked on laptop
25-01-2025 7:27 PM
You are registered as a private seller. Private sellers have no need for multibuy.
Sounds as though you have been identified by ebay as an unregistered business account, so might pay to register correctly before ebay force the change.
25-01-2025 7:29 PM
Private sellers do not have multiples, so it has be withdrawn.
Upgrade to business seller and you can use ut.
25-01-2025 7:32 PM
That doesn’t make sense, I had it up till yesterday & had my account for 6 years
25-01-2025 7:36 PM
That facility was withdrawn from private sellers on 20th January.
You are trading on a private account. Upgrade to a business account and you will have access to this feature and be trading legally.
25-01-2025 9:06 PM
Fair enough if that’s true .
but Then why didn’t cs say that?
and I didn’t read or was notified of anything regarding this beforehand on the app, email or any notification anywhere
25-01-2025 11:00 PM
indeed private sellers should not be selling stocks of foodstuffs.
26-01-2025 11:13 AM
Moving forward, just register correctly as a business seller, and you can use the multi buy feature.
A private seller is one who is just selling off their own personal items such as clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law. They need to declare income to HMRC once they reach £1,000 worth of sales (eBay will be providing HMRC with your details anyway so it's vital to keep correct accounts for your tax return). You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.
If you're also selling your own items, just open another eBay account (you can have more than one).