Seller threatens legal action for negative feedback

[subseamia]

A Seller has threatened me with legal action for leaving negative feedback. The item was sold with 48 hour tracked parcel delivery and it was sent 2nd class letter. I only bought the item from the seller because it was 48 hour tracked parcel delivery and I needed it urgently.

I am so frightened I cannot sleep, it's really affecting me.

I though eBay was a safe place to buy.

[tommystrezures]

I cannot see any negative feedbacks left by you on this account was it another account you used to leave it?

It may well be that if you left it from this account that its been taken down, depending on what you said, if it breached one of eBay's policies.

[61stephenuk]

is it the feedback with '48 hour delivery was 96 hours' etc?

If so just ignore and delete any messages from this seller,it was over a year ago and is far too late for anything to be done about it and as long as the comment was true no legal action could be taken

[tressygirl]

If it is the feedback where you stated 48 hours took 96 hours to be delivered,  that seller has 86 negatives so hardly a case to go to court over an extra one !

It's  all bluff,  sleep well, a court would not entertain their precious time over an eBay feedback ' issue'.

@subseamia 

[red_magpie]

You can forget it and stop worrying.

Your seller is probably panicking because in the last month they've received negative or neutral feedback for almost 80% of their sales.

But there is a lesson to be learned from this. If this had been the seller toy called a scammer you may really have had something to worry about. Buyers are far to quick to use this term, which is potentially libellous.

Being incompetent or not understanding their responsibilities doesn't make a seller a criminal. Listing items and not delivering them would be a pretty stupid fraud anyway, as eBay would simply force them to refund the buyer. (An exception being eBay motors, where the lack of any buyer protection means that there is a very real risk of fraudulent listings!)

[plum993]

If a seller uses a different postal service to the one in the item description, a buyer is entitled to return an item as not as described in accordance with ebay, when this happens.

Forget the worry and stress,as the seller needs to be ignored and deleted.

[plpmr]

I wonder what took the seller so long as that feedback was left more than a year ago.

[tressygirl]

Most odd, unless as I have had another look at the seller's negs,  well some of them,  there's too many to read through them all,   but there are loads of the most recent ones, and they all relate to similar items,  that is,  batteries.

I'll bet my last Rolo the seller has sent this charming message to the wrong buyer!

@plpmr 

[papso22]

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@plum993 wrote:

If a seller uses a different postal service to the one in the item description, a buyer is entitled to return an item as not as described in accordance with ebay, when this happens.

Forget the worry and stress,as the seller needs to be ignored and deleted.

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There are two views as whether this counts as INAD, I don't think it does!

If it arrives late as a result,  that's a different matter.

[plum993]

Katie from ebay stated the the not as described option in such P&P cases when she was on the ebay team. 🙂

@papso22