how to clear a live chat conversation

[fashionforwardsuk]

hi there, i need to reach out to ebay on live chat however the previous conversation is preventing me from starting a new conversation as the message box at the bottom is greyed out, how can i resolve this? thanks

[john1297576]

I am not sure that Live Chat is still available, although it does look as though it is possible to contact by email.

You can contact eBay Customer Service in the following ways:

• Select Contact us at the bottom of this page
• Scroll to the bottom of any eBay Help article and choose a contact option
• Get in touch with us by email

  From time-to-time, our wait times may be longer than usual. To get your answer now, we encourage you to search our Help pages for information first. If you still can't find what you need, scroll to the bottom of most Help pages to see ways of contacting us.