fraudulent ebay emails???

[Anonymous]

hi there 

i received two emails from EBAY saying that I have sold an item. With address etc of the buyer...and a second email from ebay saying I needed to update my payment details as otherwise I wont receive the payment. So I am checking and checking and checking and I cannot find the order or even my post where I am selling it. And my account details are not missing, so I have no idea how to check what this? IS it ebay emailing me or is it a hacker? 

[plum993]

You can check out the email using/sending to the ebay spoof option in this link Recognising phishing phone calls and emails | eBay

[john1297576]

Where the messages addressed to you  name? You can forward to spoof@ebay.com

[jckl1957]

If you have any genuine sales, they will appear in 'orders' stating Sold, send now.

You don't get the buyer's address from an email - you will only find the correct address in 'order details' when you are logged into Ebay.

On a side note, with this in your profile:

'RAW PASSION is a UK based business specialising in Raw 100% ORGANIC VEGAN Skin Food'

you really need to upgrade to a business account.

https://www.ebay.co.uk/sellercentre/selling/create-ebay-business-account