This will show you a breakdown of all transactions fees paid, credits made, see if this sheds any light.
https://www.ebay.co.uk/sh/fin/transactions
If not contact eBay Customer Services they have full access to your account which we here do not, and can explain those credits for you.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
@misapp
