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how do I go from business seller back to basic account as shop no longer viable

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You cannot I'm afraid,  it's not possible to switch back.

 

You can open a new Private account,  you are allowed to own several accounts,  of course you start from scratch with 0 feedback. 

 

You just need another email address and a different username ID.

 

@kevskat20 

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plpmr
Experienced Mentor

being viable or not has nothing to do with it.

 

You are a business seller [holding and selling stocks of brand new items] and therefore cannot trade on a private account as that would be illegal.

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fargvs
Experienced Mentor