buyers address not appearing on order details page ... how can i send orders out ?

when i click on order details,,, there is now a blank space where the buyers address details used to show.

how can i send out orders if ebay is showing me the buyers address ?

I can't get any help through virtual assistant ... how do i speak to a human at Ebay ?

Thanks

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buyers address not appearing on order details page ... how can i send orders out ?

*vyolla*
Experienced Mentor

I’ve found that the quickest way to contact eBay Customer Services is via the link below.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

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buyers address not appearing on order details page ... how can i send orders out ?

You can always cancel using reason Problem with buyers address, if eBay cannot help.

 

I am sure it is not possible to be a registered member without having a delivery address. I am assuming buyer has paid.

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buyers address not appearing on order details page ... how can i send orders out ?

It must be a glitch I have the same issue, no address detail anywhere.

 

I'm going to wait a while see if it miraculously returns,  not going to contact eBay but will contact the buyer later they have paid that's clearly showing so contact details can be excahnged.

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buyers address not appearing on order details page ... how can i send orders out ?

@fishingfiend1 

 

It is a glitch.

 

Keep trying from your Sold listing >>  Awaiting Postage Print label .  The ' View orrder details' and full address has suddenly appeared for me after trying half a dozen times !

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