Wrong item received

Today I got wrong item from eBay but when I connect to seller they laying me they said they send right item . They didn't accept there fault. 

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Wrong item received

Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.  You will be supplied with a paid-for return postage label and a full refund after item has arrived back with the seller.

 

 

 

 

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