Wrong Postage Showing in My Listing

[jhetzeloh]

I put up a few listings today entering a £4.50 p&p cost. The listing show a £2.94 p&p cost. I can't seem to be able to correct it. My list of active listings show the correct postage, though. I have cleared my cookies and cache, and that didn't help.

[**peaseblossom**]

You have Simple Delivery on those listings.  If you end them and relist you can disable SD during the relisting process.   Look for the postage options icon on right of postage section.

[jhetzeloh]

When your message came through, I was on the phone with customer service. He assured me that these are NOT on Simple Delivery. I used my postage policy in the dropdown and did not click the SD button.

[tobiasd4]

New shellys are listed with SD.

[jhetzeloh]

It says Standard Tracked. I never offered Express. their system has changed it.

[tobiasd4 · Accepted solution]

You are opted in to SD, probably without knowing it.

Opt out while you can.

You can revise listing or end it & redo.

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575&st...

[jhetzeloh]

Thank you!  I couldn't just revise it. It still put up the wrong postage (more instead of less).  I had to "Sell Similar" and chose to NOT use SD. SD is automatically used by the system. I then ended the bad listing and it's all OK now.

They don't make the opt-out all that easy to find.