06-07-2025 4:43 PM
Its been 3 months iv been trying and trying and this app just randomly decides to say that i need verification or i need any type of license to prove my identityu and whenever i try adding a different bank card it always has the same name as the previous card added and wont let me change it no matter what i need my money!
06-07-2025 4:47 PM
This is obviously frustrating for you, but we cannot help you here as access to your account is needed and to your messages, to see exactly which form of verification is still needed here.
For this, you need to contact eBay Customer Services but I strongly recommend contacting them very first thing as the new week starts, in the morning when the lines first open for ' live agents' at 8 a.m. on weekdays, as there's more chance of Dublin answering.
This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open 8 a.m. - 10 p.m. on weekdays
9 a.m. - 6 p.m. on weekends.
Automated agents will be available on chat outside of the above hours.
I do recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
06-07-2025 7:23 PM
Check and update your eBay Selling account setup and UK Banking account details for Managed Payments here >
https://www.ebay.co.uk/help/account/changing-account-settings/changing-account-settings?id=4193
https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795
BTW - the sale of opened/part used perfumes and cosmetics is not allowed for health, hygiene and safety reasons >
https://www.ebay.co.uk/help/policies/prohibited-restricted-items/cosmetics-perfume-policy?id=4290