20-03-2025 12:10 PM - edited 20-03-2025 12:11 PM
I don't appear to be able to see my images anymore at a large detailed size , having been previously able to.
I have not changed my phone, nor settings, however my pictures are all now appearing as below. Also if you use the magnifying lens it is poor quality too.
I have experimented with making setting my phone camera to 50megapixels and 1:1 ratio etc with no difference.
*I highlighted the empty space below (that is not on the original listing).
21-03-2025 7:18 PM
The first 3 pics of your toy vehicles, ( I didn't look at more) are all magnifying for me.
21-03-2025 9:40 PM
Interesting? Did you go to my live listing? I have looked at my live listings on a chromebook and laptop and on both they have a huge grey border.
I opened some unsold items from January and opened the listing, and the images all appeared big (even for me). ?
So I am unsure why my recently listed items have the problem (at least for me).
21-03-2025 10:21 PM
Ive tried a couple of tests... When I photographed another toy with my camera and uploaded the images to ebay and created a listing as a test, the images in the listing were full size images.
When i use my phone to take the pictures I cannot see the full-sized images in my listing but it seems you can. The strange thing is that this didn't used to happen..
I made a listing in Jan using my phone, and the image properties are the same as my current listing's, yet the pictures are small.
22-03-2025 7:46 AM
Best make sure all your devices are upto date.
If using an android device try a browser instead of the app.
Also worth trying a different browser for ebay as you can use more than one on the site, and always keep browsers upto date also.
22-03-2025 10:17 AM
Thanks... I just looked at this. I did some updates on both phone and chromebook.
Did a test listing. No difference. When you click the popout window (those two opposing arrows in the photo window) , the main image is still the same size as the multi image gallery.