25-09-2025 9:19 AM
The issue previously reported by many customers - and subsequently fixed by eBay - has returned. So as of today, I am again no longer able to scroll through listing pictures, or expand the drop-down filter menu, or enlarge listing photos. Ebay: please address this bug again please as I can no longer use eBay.
26-09-2025 3:26 PM
Hi @touchwoodtoad ,
Thank you for your post.
This was an intermittent issue as we had received reports from other users. After replicating on our side it is working as normal. Ensure you have updated to the latest version of the eBay app. If you are still experiencing the issue try refreshing the page, clearing cache and cookies and signing out and back into your account.
Thank you,
Kat
29-09-2025 2:57 PM
This is something that ebay has done since last week, same as before. It now no longer works on certain browsers/systems. When this last happened, my system and browsers were fully up to date, as indeed they are now. Your response is similar to the response people received last time, but ebay subsequently acknowledged that the issue was at their end and fixed it. All issues are exactly the same as before. I cannot scroll listing photos, or use drop-down filters, or add to lists, including watch list, so am basically unable to shop on ebay. Last time, these features working satisfactorily again was subsequently reported by affected users after ebay fixed it. Furthermore, I have just received the following reply from 'Aarti' at ebay's tech team: "I have checked the details form my end and can see that there is no issue with your account and as there is a site issue is ongoing from our side any that is why you are facing this issue, be assured we have already escalated this issue to our leadership team and soon this issue will get resolved."
29-09-2025 4:06 PM
Hi @touchwoodtoad ,
Thanks for coming back. It looks like customer support have forwarded your account for this issue so tech will investigate.
Thank you,
Kat