WWE belt

[gar-hobda]

 I've just received This item in this condition, I'm not happy the seller did not describe it as this bad. I would like eBay to get involved to resolve this issue please

[tressygirl]

This is how to proceed now:

You have received an item not as described,  so you are guaranteed a full refund under eBay's 30 day MBG,  Money Back Guarantee policy,  if you claim within 30 days of the item's last estimated date for delivery.

You then go right of the item in your Purchase History,  and from More Actions select Return this item,  selecting the reason...  Item Not as Described.

The seller has 3 days to accept the case,  if they don't ,  you need to  escalate on day 4,  or within 30 days,  and eBay will step in and force the refund.

If the seller wants the item back first,  they need to pay for a fully tracked return postage.  On receipt of their item they have 48 hours to refund you.  Again,  if they don't,  you escalate the case.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

[plum993]

Open an ebay return request using this link,stating item not as described https://www.ebay.co.uk/help/buying/returns-refunds/returning-item?id=4041 and seller is responsile for sending you a prepaid return label and refunding you within 3 days of getting the item back.

If  you receive no label or refund you can go back into the case details and escalate the case to ebay who will resolve for you

[*guinevere*]

Use the ebay money back guarantee to open an Item not as Described case. 

Go to the item in your purchase history and use the menu to select "Return". Make sure you use the reason "Not as described" and the seller should respond within 3 days with either a return label or to refund without return. If they don't you escalate your case after 3 business days.