Urgent Complaint: Non-Delivery of Item Order ID:

[sused_15]

Subject: Urgent Complaint: Non-Delivery of Item Order ID: 

Dear eBay Customer Support,

I am writing to report an issue with an order I placed on your platform. The details are as follows:

 • Item Name/Description: CUTTINGEDGE

 • Order Date: 23 October2024

As of today, I have not received the item, even though the estimated delivery date has passed. I have also tried tracking the order, but it remains unresolved.

I kindly request your immediate assistance in resolving this issue. Please provide an update on the status of my order or initiate a refund if the item cannot be delivered promptly.

Thank you for your attention. I look forward to your prompt response.

Sincerely,

[Suman]

[fargvs]

 • Order Date: 23 October2024

Sorry, but you are too late to do anything through eBay who only allow 30 days from delivery date given on the order confirmation to open a 'Not received ' case ... you now need to speak to your Bank/Card issuer for advice on how to make a claim.

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...