I wish to upgrade my personal account to a charity account. However when I try to enter a trustee's info I get the message ' something went wrong please try later. 'Later' has been and gone several times, always the same. Any ideas please.
I would use a laptop / PC and Chrome and not the app or mobile browser, and the following then is from an eBay help page.
To upgrade a UK eBay account to a charity account, you need to register your charity with PayPal Giving Fund and then add your eBay account ID as a Direct Seller in your PayPal Giving Fund account. This allows the charity to receive proceeds directly from eBay sales, rather than through individual donations.
Here's a more detailed breakdown:
1. Charity Registration:
Register with PayPal Giving Fund: Ensure the charity is registered with eBay for Charity through their partner, PayPal Giving Fund.
Gather Documentation: You'll need bank account details and other documentation as required by eBay for Charity.
Create a Business User ID: Create an eBay business user ID for your charity or designated seller.
