Underpaid my sales

[flinteruk]

First two sales were £75 and £25. Less their charges, about £15, they paid me £16 and £25. Not anything like my sales, after charges I should have about £85 not £41 !

Both sales show as completed,  any ideas. I have emailed eBay but no reply yet

[john1297576]

Why don’t you look in Payments all transactions.

We cannot see your account but all transactions are shown including payments made that you have forgotten to take into account.

[papso22]

Ebay won't reply to an email.

[flinteruk]

Ebay replied to my email in less than 48 hours, explaining everything in detail, they took all selling charges out from the first sale , the next two sales , having already had charges paid , are paid in full to my account.  Appreciate your help and please note eBay do reply,  very quickly and in great detail 

[flinteruk]

I did that and it says the £75 plus £3.45post paid by buyer , after charges left me just over £63 , they sent £16

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[flinteruk]

Why am I not surprised, they were great ten years ago, what happened? How can I get it sorted without spending a fortune on phone calls, and never getting the right dept?
Appreciate your time in giving me help 🙏

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