Unable to mark item as posted

[0live0il71]

The automatic label system wouldn’t print the label stating the address was invalid. So after checking with the buyer, I posted it at the post office. My account won’t let me mark the item as posted and now saying it’s overdue. 

[tressygirl]

Update and add your new tracking details as below, showing it has been posted.  Best to use a laptop /PC for this,  not the app or mobile browser,  Chrome seems to work well,  too.

• Go to "Orders Paid & Dispatched"
• Click on "View order details"
• Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
• Click on the "Add tracking" option
• A box will come up with the current tracking number . Delete that and replace it with your tracking.

@0live0il71