Tracking number

Need to change the tracking number 

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Re: Tracking number

You can update tracking details this way,  preferably use a laptop / PC to do this,  and Chrome seems to work well with eBay.

 

  • Go to "Orders Paid & Dispatched"
  • Click on "View order details"
  • Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
  • Click on the "Add tracking" option
  • A box will come up with the current tracking number . Delete that and replace it with your tracking.

@coralcreations 

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Re: Tracking number

If you bought your own postage instead of using Simple Delivery first mark the item as dispatched by opening the original prepaid SD label.


Then change the tracking number via View Order Details > Postage > Track Package > dropdown arrow > Add Tracking.   That has to be done on a desktop browser.

 

Even without doing that the payment will be released but ebay will put it on hold for 14 days.

 

If the buyer paid for original SD label the cost will be automatically refunded to them in 30 days.

 

 

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