Tracking Number

How do you correct a mistake with the tracking number

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Tracking Number

Do you mean on the listing where you marked it as dispatched?  You should be able to edit it to the correct numbers,  but use a laptop / PC and try Chrome,  and don't use the app or mobile browser.

 

If you find you cannot manually change the numbers,  contact eBay Customer Service they will do this for you.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

 

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

 

@graham247247 

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Tracking Number

Thanks for your help.
I’ve now managed to get it sorted.
The app certainly doesn’t make it easy
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