Hiya.
Forgive me, I am not a regular buyer so I apologise if I am being unreasonable...
I recently paid nearly £200 for a second hand lego set. It is described as 'used', but 100% correct, all individual numbered bags with the right lego in , manuals etc. I explained to the seller that it was a huge, very exciting, surprise Xmas present for my daughter. When it was delivered, the box was all smashed up, ripped and open. I assume that this happened in transit, but my issue is that it was a large, fairly delicate box, that I'd paid a lot for delivery for and it had 1 thin layer of bubble wrap, that didn't go around the entire box and then 1 thin layer of brown paper and sellotape. There was no way that it could have survived transit happily. Atm I have no idea if is has any pieces missing as it is a Xmas present and I assume is going to take a fair while to build. I emailed the seller to say thank you for the delivery but that I was sadly disappointed with the way it had been packaged and the state it was in, especially as I had informed them that it was a huge treat of an unexpected Xmas present and they haven't even bothered replying. I don't really know what I'm getting at. I guess I'm just peeved that I have spent nearly £200 on this lego set, for my daughter who has recently got out of hospital and so a huge treat and I just wish people were better people some times. I guess there isn't anything I can do? I definitely wouldn't have spent nearly £200 on it if I had known the state it was going to arrive in. 😱
