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Take action on your eBay credit balance

I have received a message from Ebay to say I am in credit and if I do not take action before December 9th 2025, the credit balance will no longer show on your account.

 

I have been on My ebay and it shows the balance with a negative suggesting that I am owed money, my addresses are all correct and I have a card registered to my account. 

 

I am unable to do anything to claim or use the amount? Any help gratefully received.

 

I would really appreciate a step by step guide on how to get this refund because I got list going over endless links and no-good manuals. Also there's no contact information for ebay, just an automated chatbot that doesn't help at all.

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Take action on your eBay credit balance

Try from here:

https://ppcapp.ebay.co.uk/myppc/wallet/list
Click on the arrow on the blue box to withdraw.

 

If no luck contact ebay about it.    Go to the help link at top of any page.   Select a topic then scroll down to Contact Us.   Get to automated assistant then ask to speak to an agent.   

 

 

 

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