Stopped working

[punt1970]

I purchased a professional 110v wet polisher on the 22nd September and it arrived on the 25th September and now it’s stopped working it hasn’t been used on a every day basis just now and then  so I contacted the company that sold it and they said it’s out of warranty I find that wrong as I thought it would have a 12 month warranty like everything does can you please help 

[tressygirl]

You cannot report this to eBay as they do not offer warranties or guarantees on items, just that they are just as described on receipt.  If they are not,  a buyer has 30 days under eBay's 30 day MBG,  Money Back Guarantee policy,  to return the item for a full refund.

If you bought this from a Private seller you are too late to claim a refund.  You could try your payment provider for help with a refund you may just be in time to claim there.

If purchased from a registered UK business, who offered a guarantee and is now not upholding this,  then turn to Citizens Advice for your next steps,  if you wish to take this further.

@punt1970