Still saying not dispatched

[elkdressage_8]

I sold an item and unfortunately selected the postage option which I couldn’t adhere to as couldn’t wait in for the parcel to be collected. I sent it from the post office and it has arrived but on my account it’s still saying not dispatched 

 

[tressygirl]

Use a laptop / PC with Chrome and see if you can enter your tracking numbers as shown below.  Once tracking shows delivery your payout should be released 2 days after that delivery date.  If not,  your payout will be held for a minimum of 14 days.

• Go to "Orders Paid & Dispatched"
• Click on "View order details"
• Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
• Click on the "Add tracking" option
• A box will come up with the current tracking number . Delete that and replace it with your tracking.

@elkdressage_8