Someone has removed my reserve and sold the item for 75% less than my reserve. How can this happen?

[robw_8381]

I had placed  reserve on an item I  listed. Now I discover the reserve has been removed and a bidder thinks he has won the auction at a quarter of my reserve price. Who can have removed my reserve with my knowledge or permission?

[red_magpie]

Are you sure you're not confusing a buy-now option with a reserve price?

Sellers often do, but they're entirely different. If you set a reserve price it could not be removed the item would not have sold for less than this. A buy-now option is just an option for the first bidder to buy it for the buy-now price. If they don't, the buy now price disappears as soon as the first bid is placed. The sale proceeds as an auction and the highest bid wins. It sounds like this is what happened.

[robw_8381]

Thank you for your email. I can't, don't know how to, access my original
listing, where I can see exactly which options I took. Can you please tell
me how I can view my original full listing?

[plpmr]

if it's the Vintage Art Deco John Sherwood set - it sold 20th Nov after 5 bids on a 7 day auction and there was no reserve.  

[robw_8381]

I think I put a £40 or £45 price on it though

[tressygirl]

That was probably a Buy it Now price which is not a reserve.

The lowest you can set a reserve is £50.  They're expensive too,  costing 4% of your set reserve, and payable sale or no sale.

Once a bid is placed the Buy it Now Price is removed, and the sale runs on in auction style only,  in fairness to the other bidders.

When listing an auction always start the auction for the lowest price you are happy to receive,  it cannot sell for less.

@robw_8381